While some people are lucky enough to win big at casinos, the hardest part can sometimes be collecting the winnings.
Inside Edition’s investigative team found people who thought they'd be taking home huge jackpots, only to discover that wasn't the case.
Katrina Bookman, 44, thought she hit a $42.9 million jackpot at Resorts World Casino in Queens, N.Y., in 2016. She even posed next to the winning machine as it displayed her earnings.
“I thought it was my lucky day,” she told Inside Edition. Can you win real money on house of fun.
“I thought it was my lucky day,” she told Inside Edition. Can you win real money on house of fun.
Crowds started to surround Katrina to congratulate her, but soon security took her aside and she was eventually told that the machine had malfunctioned and there would be no payday.
Katrina Bookman thought she won $43million in a New York casino - but ended up being offered nothing more than a steak dinner and $2.25 - is now suing the casino for the whole jackpot.
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- Katrina Bookman took a selfie with the Sphinx Slot Machine telling her it was 'printing cash ticket $42,949,672.76' as she celebrated her whopping jackpot. But a worker at the Resorts World Casino.
“Anytime a machine hits a lot of money, you are going to claim it’s broke,” Katrina said.
She hired a lawyer, Alan Ripka, to take the casino to court. The case is pending.
“When you walk through the door, you expect if you are risking your money, that if you win, you will be paid,” Ripka said.
Construction worker Jerry Rape, 55, and his wife, Kim, couldn't believe it when a slot machine said he'd won $1.3 million at the Wind Creek Casino in Montgomery, Ala., in 2011.
“I thought I was a millionaire,” he told Inside Edition. “I thought it was my lucky day.”
But 24 hours after he thought he had “won,' he was also told the 'machine malfunctioned.'
“Very devastating,” he said
He also hired an attorney, Matt Abbott.
“In this circumstance, the Creek Indian tribe was the judge, the jury and ultimate say so on whether they were going to pay a jackpot that [they] should have paid,” said Abbott.
Veronica Castilla was stunned when the machine showed she had won $8.5 million at the Lucky Eagle casino outside Seattle.
“I was excited; I couldn't believe it,” she said. “I was in shock.”
She even took out her camera to snap pictures.
“I started to ask, 'Where's my prize?'” she recalled.
But just like the others, she was told the machine had malfunctioned.
“They took my money but didn’t want to pay my winnings,” she claimed.
Washington is among a handful of states with its own casino lab, where gaming machines are regularly inspected.
“Nationwide, it's extremely rare to see a major machine malfunction, so consumers should feel confident that when they are sitting down at a gaming machine, it's going to function properly,” Heather Songer of the Washington State Gambling Commission told Inside Edition.
That's little solace for Katrina Bookman, Jerry Rape, and Veronica Castillo, who felt like they were millionaires — for at least a few minutes.
![Katrina Bookman Casino Katrina Bookman Casino](https://scallywagandvagabond.com/wp-content/uploads/2016/11/Katrina-Bookman20.jpg)
“I'm going to fight,' Castillo said. 'This is not over.'
The casinos say malfunctions are extremely rare and when errors occur, any payouts are void. In the cases of Bookman, Rape and Castillo, the jackpots actually exceeded what the machines could pay out.
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HomeScandal and GossipKatrina Bookman lawsuit: Did a Queens casino stiff her on a $43m..
Katrina Bookman lawsuit: A Queens woman files a suit against a local casino after refusing to pay a $43m jackpot they claim was an error.
Katrina Bookman, a Queens woman has launched a lawsuit against New York’s Resorts World Casino after contending that the casino offered her a free steak dinner instead of $43 million jackpot earnings.
It was while Bookman was playing at the Rockaway Beach venue last August that Bookman took a screenshot in front of the ‘Sphinx Slot Machine’ showing she’d just won the grand prize of f $42,949,672.76.
Easier said than done.
When bookman went to collect her cash, casino employees told her she hadn’t actually won and offered her a complimentary steak dinner and $2.25 — the prize they claim her slot machine actually should have delivered.
Bookman’s lawyer, Alan Ripka, told CNN Money his ‘outraged’ client turned down the offer. Instead, the mother of four filed a lawsuit against the casino off Rockaway Boulevard in the Queens County Supreme Court on Wednesday after repeated attempts of an an out-of-court settlement were snubbed.
Ripka is seeking $43 million in damages from the resort. The suit also takes aim at Genting New York LLC, the casino’s parent company, and International Game Technology — the maker of the slot machine — for alleged common-law negligence, breach of contract and negligent representation, according to the 17-page complaint.
‘You can’t claim a machine is broken because you want it to be broken. Does that mean it wasn’t inspected? Does it mean it wasn’t maintained?’ Ripka told CNN. ‘And if so, does that mean that people that played there before (Bookman) had zero chance of winning?’
A resort spokesperson had previously claimed Bookman’s win was the ‘result of an obvious malfunction,’ noting the Sphinx Slot Machine’s highest payout was $6,500.
Which is to wonder, instead of offering Bookman a scant $2.25 why didn’t it offer the woman who had played the game in good faith at the very least $6500?
Adding to the fissure, the state Gaming Commission also dismissedthe win as the machine displays a sign stating ‘Malfunctions void all pays and plays.’
The machine was taken out of service, repaired and put back a day later, the commission said.
Pin up birthday. Which is again to wonder, if it was malfunctioned, what was doing it being put out for the public who played the machine in good faith and who in hindsight never stood a chance of winning, despite the casino happily taking their money.
Katrina Bookman Casino
Since lodging her complaint, Bookman alleges the entire ordeal has caused her ‘mental anguish’ and resulted in a financial setback because she did not have ‘the chance and/or opportunity to win.’ Gaming dragons review. Which is to also wonder, what is a mother who has four children dependent on her doing gambling any spare money she has at a casino?